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| 12 month plan | 24 month plan | Monthly subscription | |
|---|---|---|---|
Devices under $1000 |
$99 |
$179 |
$12.99 |
Devices $1000 & above |
Not available |
$249 |
$12.99 |
Swap your phone anytime |
Swap your phone for any reason and receive an equivalent refurbished replacement, subject to payment of a $149 service fee^. |
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Fixed price screen replacement |
Have the Front Screen or Back Glass of your phone replaced for any reason, subject to payment of a $45 service fee^#. |
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24/7 tech support |
Setting up a new phone, transferring data or general troubleshooting is easier with 24/7 technical support. |
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Mobile data security |
Access to Trend Micro Mobile Security software at no additional cost to provide protection against malware, spyware and banking fraud. |
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Applecare services |
iPhone owners can have front screen or back glass replacement service requests and certain swap your phone service requests fulfilled directly from an Apple store, along with 24/7 priority access to Apple experts via chat or phone. |
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* The summary of features above is subject to the full Terms & Conditions of JB Hi-Fi Mobile Extras as outlined in the Product Disclosure Statement. ^Up to a maximum of 2 services requests between Swap Anytime and Screen Replacement features in each 12 month period (whilst your Mobile Extras Plan remains current), subject to the payment of applicable service fees. #Front screen or back glass replacement may not be possible in some circumstances, where this is the case customers will be offered the option to receive a refurbished replacement phone (and a higher service fee will apply).
