Get more out of your device with
JB Hi-Fi Extras is available for mobile phones, iPads, MacBooks, Apple Watch, AirPods & Beats Headphones. Providing you with a range of benefits, services and support which are aimed at helping you get more out of your new device.
- Features & Benefits
- Plan Pricing
- Service Fees
- Things to know
Features and Benefits*
Swap
anytime^ |
24/7 tech
support |
Fixed price screen
replacement^ |
Data
security |
AppleCare
services |
|
|---|---|---|---|---|---|
| iPhones | ✔ | ✔ | ✔^^ | ✔ | ✔ |
| Android Phones | ✔ | ✔ | ✔ | ✔ | ✖ |
| iPad Pro & iPad
Air M2 & M4 models only |
✔ | ✔ | ✔ | ✔ | ✔ |
| iPad & iPad
mini All other models |
✔ | ✔ | ✖ | ✔ | ✔ |
| MacBook & iMac | ✔ | ✔ | ✔ | ✔ | ✔ |
| Apple Watch | ✔ | ✔ | ✖ | ✖ | ✔ |
| AirPods | ✔ | ✔ | ✖ | ✖ | ✔ |
| Beats Headphones | ✔ | ✔ | ✖ | ✖ | ✔ |
|
Swap
anytime^ |
24/7 tech
support |
Fixed price screen
replacement^ |
Data
security |
AppleCare
services |
|
|---|---|---|---|---|---|
| iPhones | ✔ | ✔ | ✔^^ | ✔ | ✔ |
| Android Phones | ✔ | ✔ | ✔ | ✔ | ✖ |
| iPad Pro & iPad
Air M2 & M4 models only |
✔ | ✔ | ✔ | ✔ | ✔ |
| iPad & iPad mini All other models |
✔ | ✔ | ✖ | ✔ | ✔ |
| MacBook & iMac | ✔ | ✔ | ✔ | ✔ | ✔ |
| Apple Watch | ✔ | ✔ | ✖ | ✖ | ✔ |
| AirPods | ✔ | ✔ | ✖ | ✖ | ✔ |
| Beats Headphones | ✔ | ✔ | ✖ | ✖ | ✔ |
* The summary of features above is subject to the full Terms & Conditions of JB Hi-Fi Extras as outlined in the Product Disclosure Statement. ^ Additional fees apply for each service request. Some service requests are not available for all types of devices. Refer to the Product Disclosure Statement for full details. ^^ Back Glass Replacement excludes iPhone models released prior to the iPhone 12.
plan Pricing#
| Price | 24 Month Plan | Monthly Subscription |
|---|---|---|
| Under $1000 | $199 | $9.99 per month |
| $1000 - $1999 | $299 | $14.99 per month |
| $2000 & above | $349 | $17.99 per month |
# The Membership Fee could be different if you purchased your JB Hi-Fi Extras plan during a promotional period in which case your Membership Fee will be at the promotional price as described in the promotional materials. Additional service fees apply each time you make a service request as set out below.
service fees
| Device | Front Screen Replacement | Back Screen Replacement | Swap Anytime< |
|---|---|---|---|
| Smartphone | $45 | $45 | $149 |
| iPad | $45 for iPad Pro and iPad Air (Apple Silicon M2 & M4 models only) |
N/A | $65 for Apple iPad (except the Pro and Air Apple Silicon M2 & M4 models); or $149 for iPad Pro and iPad Air Apple Silicon M2 & M4 models only |
| MacBook | $149 | N/A | $429 |
| iMac, Mac Mini, Mac Studio | $149 | N/A | $429 |
| Apple Watch | N/A | N/A | $99 for Apple Watches (except for the Ultra and Hermes editions); or $119 for Apple Watch Ultra and Hermes editions |
| AirPods, AirPods Pro, AirPods Max, Beats | N/A | N/A | $45 |
| Device |
Front Screen Replacement |
Back Screen Replacement |
Swap Anytime< |
|---|---|---|---|
| Smartphone | $45 | $45 | $149 |
| iPads | $45 for iPad Pro and iPad Air (Apple Silicon M2 & M4 models only) | N/A | $65 for Apple iPad except the Pro and Air Apple Silicon M2 & M4 models; or $149 for iPad Pro and iPad Air Apple Silicon M2 & M4 models only |
| MacBook | $149 | N/A | $429 |
| iMac, Mac Mini, Mac Studio |
$149 | N/A | $429 |
| Apple Watch | N/A | N/A | $99 for Apple Watches except for the Ultra and Hermes editions; or $119 for Apple Watch Ultra and Hermes editions |
| AirPods, AirPods Pro, AirPods Max, Beats |
N/A | N/A | $45 |
< Additional charges may apply if you do not return your Device to SquareTrade as required under the Product Disclosure Statement or if your Device is disabled, locked or IMEI blocked or does not have all genuine parts as required under the Product Disclosure Statement.
Things to know
- For more information, view the Product Disclosure Statement and our Financial Services Guide for details and terms.
- Who is JB Hi-Fi Extras suitable for? Please view the JB Hi-Fi Extras Target Market Determination
Purchased before 27 August 2024?
You will have purchased our previous product, JB Hi-Fi Mobile Extras. For more about your plan including product features:
JB Hi-Fi Extras is issued by SquareTrade Australia Pty Ltd ABN 52 631 111 861, AFSL 525628 (SquareTrade). JB Hi-Fi Group Pty Ltd (JB Hi-Fi) has been appointed as an authorised representative of SquareTrade to deal in JB Hi-Fi Extras plans, by arranging for SquareTrade to issue, apply for, acquire, vary or dispose of the product. Please consider the Product Disclosure Statement and Target Market Determination (both available from www.jbhifi.com.au/pages/extras) to see if this product is right for you. The summary of features above is subject to the full Terms & Conditions of JB Hi-Fi Extras as outlined in the Product Disclosure Statement.