Take the hassle out of setting up your new computer and let our tech heads work their magic and do it for you.
What's included
Setup a new Windows or Mac computer
Connect to internet via Wi-Fi or Ethernet
Connect to peripherals such as printer, keyboard, mouse and monitors
Install Microsoft Office and Internet Security software
Install internet browser of choice
Install video conferencing app (e.g. Zoom, Microsoft Teams, Skype)
Basic tutorial on using your new computer (up to 15 mins)
Clean up and disposal of packaging
JB Tip: Have all your logins handy and a working internet connection. Backing up of an old computer must be done prior to setup or restore as this is a paid add-on service.
Additional fees apply for:
Data transfer from an old computer or hard drive
If additional travel is required for installation locations beyond 25km from the nearest JB Hi-Fi store or stock pickup location
Any additional parts, parking charges or extra labour that may be needed which your technician will discuss with you on the day.
Data transfer
from
$99
We'll help you backup and transfer all your data from your old device to your new device. This covers support up to 1 hour.
from
$129
Take the hassle out of setting up your new mobile phone and let our tech heads get it sorted.
What's included
Setup a new mobile phone (iOS or Android)
Setup as a new device including OS account creation or restore from existing backup
Connect to internet via Wi-Fi and Cellular
Connect to peripherals such as printer and headphones
Setup with 1 existing email address
Basic tutorial on using your new mobile phone (up to 15 mins)
Clean up and disposal of packaging
JB Tip: Have all your logins handy and a working internet connection. Backing up of an old device must be done prior to setup or restore as this is a paid add-on service.
Additional fees apply for:
Backing up an old device prior to setting up or restoring a new device
If additional travel is required for installation locations beyond 25km from the nearest JB Hi-Fi store or stock pickup location
Any additional parts, parking charges or extra labour that may be needed which your technician will discuss with you on the day.
Data transfer
from
$99
We'll help you backup and transfer all your data from your old device to your new device. This covers support up to 1 hour.
from
$129
Take the hassle out of setting up your new Tablet and let our tech heads get it sorted.
What's included
Setup a new tablet (iOS or Android)
Setup as a new device including OS account creation or restore from existing backup
Connect to internet via Wi-Fi and/or Cellular
Connect to peripherals such as printer, keyboard and headphones
Setup with 1 existing email address
Basic tutorial on using your new tablet (up to 15 mins)
Clean up and disposal of packaging
JB Tip: Have all your logins handy and a working internet connection. Backing up of an old device must be done prior to setup or restore as this is a paid add-on service.
Additional fees apply for:
Data transfer from an old computer or hard drive
Backing up an old device prior to setting up or restoring a new device
If additional travel is required for installation locations beyond 25km from the nearest JB Hi-Fi store or stock pickup location
Any additional parts, parking charges or extra labour that may be needed which your technician will discuss with you on the day.
from
$129
Printers can be tedious to setup. Our technicians can take the hassle out of setup by getting your new Printer setup and connected to your devices for you and show you how to use it!
What's included
Setup a new printer
Connect to internet via Wi-Fi or ethernet
Connect to up to 3 devices (e.g. computer, mobile, tablet)
Load supplied ink cartridges and print a test page
Basic tutorial on using your new printer (up to 15 mins)
Clean up and disposal of packaging
JB Tip: Have some printer paper and ink ready, as well as a working internet connection with your Wi-Fi logins handy.
Product delivery, removal and recycling of old product, supply of cables, paper and ink. Advanced product tutorial beyond 15 minutes. Additional fees apply for:
If additional travel is required for installation locations beyond 25km from the nearest JB Hi-Fi store or stock pickup location
Any additional parts, parking charges or extra labour that may be needed which your technician will discuss with you on the day.
Data transfer
from
$99
We'll help you backup and transfer all your data from your old device to your new device. This covers support up to 1 hour.
from
$129
Take the hassle out of setting up your new smart watch and let our tech heads get it sorted.
What's included
Setup a new smart watch (iOS or Android)
Setup as a new device including OS account creation or restore from existing backup
Connect to internet via Wi-Fi and Cellular
Pair to mobile phone
Adjust wrist strap for desired fitting
Basic tutorial on using your new smart watch (up to 15 mins)
Clean up and disposal of packaging
JB Tip: Have all your logins handy and a working internet connection. Backing up of an old device must be done prior to setup or restore as this is a paid add-on service.
Additional fees apply for:
Backing up an old device prior to setting up or restoring a new device
If additional travel is required for installation locations beyond 25km from the nearest JB Hi-Fi store or stock pickup location
Any additional parts, parking charges or extra labour that may be needed which your technician will discuss with you on the day.
What our customers are saying
Brad was very knowledgeable and made the process very easy, very supportive with my requirements and needs in my usage of the computer, so very happy with the outcomes , was able to understand a little more about the computer and how l could individualise my settings etc, incredibly grateful for the support given, could not rate the development an higher, thankyou!
Anthony
Luke, the installer of my new Apple Mac and printer gave service over and above. He communicated clearly re arrival time and was courteous, patient & totally professional, completing the task & offering advice re use and options new computer offered. I would absolutely recommend this service and Luke himself.
Denise
The very helpful service with purchasing the laptop in store with Max in East Brighton and the complete set-up provided by Luke was way beyond my expectations. Truly a delight and exceptional customer service on both occasions. Well done JB Hi-Fi.
Gina
Why use JB Installations?
Professional installers
Our expert installers ensure safety and protection of your products and premises.
Peace of mind
All our technicians are background checked, trained, and certified compliant.
Convenient appointments
We’ve got appointments to best suit your schedule.
Hassle free setup and tutorial
Get a simple tutorial of your system setup with a step-by-step guide on key features.
Clean up and packaging removal
Our technicians will clean up and remove any packaging. So, you can sit back and relax when your install is done.
Safe and insured
We’re fully insured with years of experience, to provide you with a professional and reliable service.
