Careers

At JB Hi-Fi, our purpose is simple: to help people with better ways to live, learn, work and play. Whether in-store, online, or through our commercial partnerships, we connect customers with the latest technology, entertainment, and appliances to enhance their lives, all while delivering a dynamic shopping experience backed by our passionate expert team. Learn more

Career Pathways

Customer service is at the heart of everything we do – our retail team is empowered to deliver outstanding experiences and build lasting connections with our customers. Supported by industry-leading training, our store team members are product experts who inspire, educate, and elevate everyday shopping experiences.

Behind every successful delivery is our dedicated Home Delivery Centre (HDC) team. With precision and care, they strive to ensure products reach our customers and stores on time, every time. From managing logistics to navigating complex delivery schedules, the HDC team play a vital role in connecting our operations and exceeding the expectations of our customers.

Our Support Office is the engine that drives JB Hi-Fi's success, delivering creative solutions to support our customers and empower our stores. From shaping product strategies in Merchandise and Marketing, designing cutting-edge tech infrastructure in IT, or championing our people in HR and Safety, opportunities here are rewarding, diverse and exciting.

CAREER BENEFITS

Be your authentic self

You’ll be working in a fast paced and exciting environment where diversity and individuality is celebrated, and creativity and ideas are valued.

Be rewarded

We offer competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.

Enjoy our products

As a member of our team, you will enjoy fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.

JB Kitchen Sessions

We often have the privilege of hosting live and exclusive performances from Australian artists, hosted at our Support Office kitchen. Recent performances include Jessica Mauboy, Paul Kelly, Missy Higgins and Dean Lewis!

Accelerate your development

As part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading), you will have access to fantastic career opportunities and comprehensive training and development programs.

Family matters

In addition to offering 12 weeks paid parental leave for eligible primary carers (and a gift card for new parents), we embrace flexibility and offer hybrid working models for eligible roles.

Elevate your wellbeing

Our team and their immediate family are supported by a comprehensive Employee Assistance Program (EAP), which provides counselling and wide array of other wellbeing resources.

Make a difference

Through Helping Hands, our workplace giving program, JB Hi-Fi team members have raised millions for our charity partners to support their positive impact on the community. More about Helping Hands

Do the right thing

Demonstrating our commitment to sustainability, we have a goal to reach net zero carbon emissions by 2030 and continuing to improve the way we reduce, reuse, and recycle.

CURRENT CAREER OPPORTUNITIES